With all my employees, I listen to them, trust in them, believe in them, respect them and let them have a go! I never believe I know better than they do and have been fortunate over the years to build up a very strong management team whom I can trust and take advice from.
Your company should act as a springboard for ambitious employees, not a set of shackles.
The first thing to look for when searching for a great employee is somebody with a personality that fits with your company culture. Most skills can be learned, but it is difficult to train people on their personality. If you can find people who are fun, friendly, caring and love helping others, you are on to a winner.
The way you treat your employees is the way they will treat your customers
A company’s employees are its greatest asset and your people are your product
As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.
If you look after your staff, they’ll look after your customers. It’s that simple.
You shouldn’t blindly accept a leader’s advice. You’ve got to question leaders on occasion.
Train people well enough so they can leave, treat them well enough so they don’t want to.
When people are placed in positions slightly above what they expect, they are apt to excel.
I am constantly pushing myself and my own expectations and have always found that I’ve always come out better for it. Fear is human nature, but turning fear into opportunity is what will make a difference. I would much rather look back at my life saying “I can’t believe I did that,” than, “What if I had done that?”
The bigger the dream, the greater the opportunity
If you spot an opportunity and are really excited by it, throw yourself into it with everything you’ve got.
Business opportunities are like buses, there’s always another one coming.
Business is the force of change. Business is essential to solving the climate crisis, because this is what business is best at: innovating, changing, addressing risks, searching for opportunities. There is no more vital task
You must have the courage to trust your instincts and be ready to question what other people don’t. If you do that, you can seize opportunities that others would miss. Believe in yourself, and use everything you can – including the obstacles – to propel you along the road to success. Who knows what you might achieve?
As we drifted to earth I sat up on the glass roof of the capsule, watching the beauty of the golden dawn as it broke over the desert. This was a day I never thought I’d see and the rising sun and growing warmth of the day seemed very precious. It made me aware that hard-won things are more valuable than those that come too easily. It reminded me to always enjoy the moment.
I enjoy the company of other people. That’s where I get most of my satisfaction from