Amazing Tony Hsieh Quotes

Tony Hsieh Quotes:-

Tony Hsieh Quotes on Culture

Tony Hsieh Quotes Tony Hsieh Quotes on Culture Tony Hsieh Quotes on Customer Service Tony Hsieh Quotes on Leadership Tony Hsieh Quotes on Values Motivational Quotes by Tony Hsieh Inspirational Quotes by Tony Hsieh Tony Hsieh Quotes on Marketing Tony Hsieh Quotes about Employees Tony Hsieh Quotes on Business Tony Hsieh Quotes about Passion Tony Hsieh Quotes on Growth  70+【Tony Hsieh Quotes】- CEO of Zappos & Entrepreneur  This Time We Come up With The Latest Collection of Tony Hsieh Quotes. These Amazing Culture And Customer Service Quotations Are About Employees, Business.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?


Your culture is your brand.


We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.


Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.

Tony Hsieh Quotes on Customer Service

Customer service shouldn’t just be A department; it should be the entire company.


Zappos is a customer service company that just happens to sell shoes.


We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.

Tony Hsieh Quotes on Leadership

…the best leaders are servant leaders – they serve those they lead.


Personally I cringe at the word ‘leader.’ It’s more about getting people do what they’re passionate about and putting them in the right context or setting. They’re the ones doing the hard work.

Tony Hsieh Quotes on Values

I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.


There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.


At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can’t wait to add The Compound Effect to our library.


Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.

Motivational Quotes by Tony Hsieh

I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.


Chase the vision, not the money, the money will end up following you.


The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.


Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.

Inspirational Quotes by Tony Hsieh

We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.


Chase the vision, not the money, the money will end up following you.


Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.


I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Tony Hsieh Quotes on Marketing

We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.


Your culture is your brand.


Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.


I’d rather spend money on things that improve the customer experience than on marketing.

Tony Hsieh Quotes about Employees

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.


I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.


Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.


Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.

Tony Hsieh Quotes about Passion

The best businesses are really ones that can combine passion, profits, and purpose.


Stop chasing the money and start chasing the passion.


A lot of people realize “I don’t have to work in this job that I’m miserable at every year, or every day, and I don’t have to live in, for example, New York City where it’s super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that.

Tony Hsieh Quotes on Growth

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can’t wait to add The Compound Effect to our library.


Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.


I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we’re actually living in a special time where everyone’s hyper connected, whether through Twitter or blogs and so on. Information travels so quickly that it’s actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.

Tony Hsieh Quotes on Business

Don’t be cocky. Don’t be flashy. There’s always someone better than you.


Chase the vision, not the money, the money will end up following you.


Other Quotes You May Like:


Launching a business is kind of like a motorboat: You can go very quickly and turn fast.


Don’t play games that you don’t understand, even if you see lots of other people making money from them.